Shipping Details

Last updated: August 2026

Thank you for shopping with Kneadopia! Below you'll find all the information you need about our shipping process.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Destinations

We currently ship to Australia and selected international destinations. If you are unsure whether we ship to your location, please contact us at support@kneadopia.store.

3. Estimated Delivery Times

Destination	Estimated Delivery
Australia (Standard)	5–8 business days
Australia (Express)	2–3 business days
International	10–20 business days

Please note: Delivery times are estimates and may vary due to carrier delays, customs processing, or other unforeseen circumstances.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions — subscribe to our newsletter to stay updated.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's website.

6. Customs and Import Duties (International Orders)

For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

7. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery window, please contact us at support@kneadopia.store and we will investigate the issue with the carrier on your behalf.

8. Incorrect Address

Please ensure your shipping address is correct at the time of checkout. Kneadopia is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@kneadopia.store.