Privacy policy

Privacy Policy

Last updated: August 2026

At Kneadopia (kneadopia.store), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Personal identification information: Name, email address, phone number, billing and shipping address
  • Payment information: Credit/debit card details (processed securely through our payment providers)
  • Device and usage data: IP address, browser type, pages visited, and time spent on our site
  • Order information: Products purchased, order history, and transaction details

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and customer support communications
  • Improve our website and product offerings
  • Send promotional emails and offers (only if you have opted in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business (e.g., payment processors, shipping carriers), subject to confidentiality agreements.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, though this may affect some features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Under Australian Privacy Law and applicable regulations, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@kneadopia.store.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@kneadopia.store

Kneadopia
22/9 Charles Street, Brassall, Queensland 4305, Australia